1 Message
Alarm sensors
We just discovered that a window and one of our o doors had the sensor disarmed/ marked as bypass. I opened and closed the door and window to make sure it was closed. I made sure bypass was off, and set my alarm. Then noticed after the alarm was set it went back to bypass for both the door and so dow automatically. So my system isn’t functioning properly.
XfinityEmilyB
Official Employee
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1.4K Messages
5 months ago
@user_e08vee Welcome to our Community Forum! Thank you for reaching out so we can make sure your sensors are working properly. When you click on "View Zones" on your touchscreen, are any sensors turned off? You can see instructions here.
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