Naomi544's profile

New Poster

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2 Messages

Sunday, February 5th, 2023 7:59 AM

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Alarm reactivation?

I currently have the self monitored alarm system through Xfinity. I previously had the monitored service. If I decide to reactivate, would a tech have to come to my house? The touchscreen and all devices are still hooked up. Also, does xfinity still charge $10 per camera for 24/7 recording?

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Official Employee

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1.3K Messages

2 years ago

@Naomi544, We would be happy to go over your options with you. Please send us a DM with your name and address by doing the following:

Ensure you are first signed in, then you will see an icon at the top right of your page.
From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.

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