U

Visitor

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1 Message

Monday, June 5th, 2023 10:05 AM

Closed

Alarm going off

Alarms going off due to door sensors and the door are closed and we’re never opened ?  

Official Employee

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776 Messages

9 months ago

Hello @user_e1d7a4 thanks for reaching out to us for the trouble the sensor is having. I've worked on an experience like this before, and it was a simple fix with replacing the battery. Are you able to replace the battery and see if that helps out? Is this a new sensor for your home or was it recently moved to this door? 

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