Visitor
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1 Message
2 gateways - 1 address
I have 2 gateways at home - one for work and one for everything else. I do not have an option to manage each gateway - I'm forced onto the everything else one no matter what I try. Customer support can't help - they keep telling me to link accounts that are already linked, sign in, sign out, try again, repeat. This seems like it's been a problem for YEARS - I am paying for 2 gateways and I should be able to manage each of them without spending HOURS AND HOURS with a rep that just send me the same useless article!
Complete failure on Xfinity!!!! You need to fix this!!!
XfinityAlfonso
Official Employee
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2.9K Messages
12 hours ago
Hello user_e4dzs7 thanks so much for taking the time to reach out here on our Xfinity Forums and sharing your experience with the 2-device setup. We'd love to help however possible to provide more control over your home network.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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