Visitor
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2 Messages
Zip Code not matching new service
Hi, I am attempting to transfer my mobile line to a new servicer. The new service is telling me that the zip code on my Xfinity account does not match the zip code I have given them. I don’t know what other zip code it could be. Help please! Thanks!
XfinitySeth
Official Employee
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1.6K Messages
18 minutes ago
Good day user_jx2k5c, and thanks for coming to our community for help with your Xfinity Mobile concerns. We hate to lose you as a member of the Xfinity Mobile family, but more than anything we want to ensure any request you have is handled smoothly 👍 Have you already verified how your zip code is reflected in the Xfinity app directly?
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