YouTube NFL Sunday ticket code

I activated my Xfinity tv service and $200 off YouTube NFL Sunday ticket reward on 9/9. It has now been 2 weeks of NFL football and I still do not have the code! I put in a ticket and have not had any response. I’ve called and spent hours on the phone over multiple days and still don’t have a code. Either send me the code or give me a $200 credit on my bill. This is ridiculous and the reason why I left Comcast Xfinity years ago. I check my email and junk folder multiple times a day. This needs to be resolved asap please!!

Responses

ccRuben

Retired Employee

•

729 Messages

2 years ago

@user_cdda7e

Thank you for reaching out regarding the NFL Sunday Ticket Reward. If you are not seeing NFL Sunday Ticket in your Xfinity Rewards a ticket may need to be submitted for you through our Xfinity Assistant.

You can access the Xfinity Assistant from here:

https://www.xfinity.com/xfinityassistant/

*Sign into your Xfinity Account, if not already signed in.
*Type “Xfinity Rewards."
*Select I need help.
*Select I haven’t received my reward yet.
*Click Report an issue.
*Enter the date, choose Issue with a digital discount code and provide full details explaining the issue.

2

0

U

user_cdda7e

3 Messages

I did open a ticket a week or more ago. I haven’t had any response.

2 years ago

0

ccRuben

Retired Employee

•

729 Messages

Please send us a direct message, we will be happy to help. Thank you! • Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

2 years ago

0

Customer Service

user_cdda7e

YouTube NFL Sunday ticket code

ccRuben

user_cdda7e

ccRuben

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