Visitor
•
1 Message
Your Xfinity account is already linked to another Peacock account
I recently moved to a new house and moved my Xfinity account to the new address. Peacock Premium is included with my Internet plan. When I try to activate, I get the error message: Your Xfinity account is already linked to another Peacock account. How can I get this resolved and activate my included Peacock Premium service?
I have tried to cancel my existing Peacock subscription but none exist and am trying to use the same email address that I had used at my old address.
XfinityNatalie
Official Employee
•
915 Messages
4 hours ago
Greetings, user_rdue34! Thanks for posting on our XFINITY Community forum with your Peacock subscription activation issue. I am sorry to hear you have run into this hiccup. Not to worry! You have reached the right team to assist you with this matter! Just to confirm, has it been less than 90 days from when you tried to activate your Peacock account again after moving to your new home?
0
0