Visitor
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2 Messages
Your Xfinity account is already linked to another Peacock account
I recently sold my home over a month ago, so I had to cancel my Xfinity account. Now, I have moved to a new place and setup a new Xfinity account. Peacock Premium is included with my Internet plan. When I try to activate, I get the error message: Your Xfinity account is already linked to another Peacock account. How can I get this resolved and activate my included Peacock Premium service?
XfinityThomasA
Official Employee
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3.2K Messages
12 hours ago
Hello, user_yyacrf! Thank you for taking Xfinity with you into your new home! You may need to manage your existing subscription to avoid multiple active subscriptions and corresponding charges. For instructions on canceling your existing subscription, see peacocktv.com/help/article/cancellation. Please let me know if this helps.
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