I can't even make a payment or add a card. I can't even talk to a real person. Xfinity is trying to save money by using a computer that can't even help their customers.
@user_dy4735 I am sorry to hear the issue with making a payment. Are you able to try incognito https://www.xfinity.com/support/articles/private-browsing and do not check to keep you logged in on the website? I have had success with other customers doing these steps.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
user_dy4735
2 Messages
2 years ago
I can't even make a payment or add a card. I can't even talk to a real person. Xfinity is trying to save money by using a computer that can't even help their customers.
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