U

Visitor

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1 Message

Wednesday, June 14th, 2023 10:39 PM

Closed

Your service has shared my personal information to marketing why?

I have been getting too much marketing calls since I change my number to Xfinity so I suggest everyone never change your phone number to Xfinity because Xfinity is selling your personal information 

Expert

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110.2K Messages

2 years ago

The concern is not "Xfinity App" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.4K Messages

2 years ago

Hello @user_8f2c96 Thank you for making us aware of the unwanted calls. Did you recently port your phone number over to our services or receive a native number from us? If you have not done so already please visit https://www.xfinity.com/support/articles/what-is-the-national-do-not-call-registry for help with adding your number to the national do not call list. This will help prevent many unwanted calls.

 

@EG Thanks for bringing this post to the right area! ❤️

Expert

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110.2K Messages

2 years ago

@XfinityPaula 

Quite welcome ! 😊

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