Visitor
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1 Message
You all are full of { Edit Profanity'}
For the last 3 months, I have dealt with you all in your damn outages and me being suspended all over the place, particularly while I'm working ! So I'm going to drive and switch my service over to AT&T or whoever else I can get with. Because I am done with you all! I have worked with y'all for months, and I'm not seen any sort of reciprocity from your company actually when I lost money because you all kept shutting me down and off!
EG
Expert
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120.9K Messages
7 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityOrlandoM
Official Employee
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3.7K Messages
6 hours ago
@Noyfb73
Thank you for reaching out. We apologize for any inconvenience. Service interruptions can happen for several reasons, including planned or unplanned maintenance. When there is an interruption in your area, we notify customers through the Xfinity app, which provides an estimated restoration time.
You also mentioned an account suspension. To clarify, was your account disconnected due to a past-due payment?
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