6 Messages
YES network and Gotham Sports app
Why am I not able to sign into the Gotham Sports app? I am told that it may be because Comcast chooses not to participate. This means that when I am out of town I cannot watch the NY Yankees unless I pay for the app. If I had fios, or another provider, I would be able to connect for free.
user_3k4zel
6 Messages
15 days ago
I forgot to add that If I am not on my own wifi I cannot watch the YES network
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XfinitySara
Official Employee
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1.7K Messages
15 days ago
Hello, @user_3k4zel! Thanks for taking the time to visit our Xfinity Community Forum with your channel questions and concerns. You've come to the right place for help! Our Digital Care Team is awesome to work with because we'll always do whatever we can to provide you with all the information you need :) In this case, it looks like neither of these channels are available "on-the-go" or away from your in-home network. While we do offer the Xfinity Stream app and Xfinity WiFi to watch content away from home, access to Gotham Sports, which includes the YES Network, requires a separate subscription and is not typically integrated with our streaming options. Please see this article for more information regarding available networks to livestream in-home and out-of-home, and let me know if that helps!
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user_u0jqhm
5 Messages
4 days ago
Your customer service is garbage. Make the app work and stop posting useless replies that help no one. [Edited: "Inflammatory"]
(edited)
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user_3k4zel
6 Messages
4 days ago
With what Comcast/Xfinity charges, they should be partnered with the Gotham App just as many other providers do.
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