Visitor
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2 Messages
Yard restoration
The Xfinity subcontractor recently dug up my yard, destroying my grass and flowers and leaving markings on the pavement. Please look up the order history for my address [Edited: "Personal Information"]. Tell me who to contact for this job. I need to open a formal property damage claim.
EG
Expert
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122.6K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinitySara
Official Employee
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3K Messages
1 hour ago
Hello, @user_o0xb68. Sorry to hear about this damage! Quick question - have you already attempted to submit a claim via the ticketing process through our Xfinity Assistant, by chance? Both customers and non-customers alike often have self-service options to get these reports going fairly quickly :)
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