Thank you for reaching out to our team. I will be happy to escalate that issue over to the team out there that handles those complaints. Can you send me a direct message with the full name and complete address for your service? To send a direct message.
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
user_uq9nmy, Hi there! Unfortunately, we don't see a reply back from you here or via direct message, so we will now close this thread. Thank you so much for your time. We are delighted that we could resolve the damage concern by opening a ticket with our damage claim team, which has now been marked as solved and restoration as complete. Please note that this thread will be closed, but if there is anything else we can assist you with, be sure to reach out to us for any future needs by creating a new public text submission without your account information. Have a great day. 😀
XfinityJohnG
Official Employee
•
2.8K Messages
11 days ago
Thank you for reaching out to our team. I will be happy to escalate that issue over to the team out there that handles those complaints. Can you send me a direct message with the full name and complete address for your service? To send a direct message.
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0
XfinityGabriel
Official Employee
•
3.3K Messages
18 hours ago
0
0