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user_1zzgnf
1st Topic

Visitor

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1 Message

Monday, April 20th, 2026 2:25 PM

Yard Damage

My water pipe got busted while crews were digging lines in my area. Need to know who to contact to get reimbursed for damage. 

Question

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Updated 

7 hours ago

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XfinityThomasD

Official Employee

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1.8K Messages

10 days ago

user_1zzgnf I'm sorry to hear that this happened, and we can certainly submit a ticket to have this investigated further for you. I see you've already sent us a DM, so we can continue to assist there is a secure chat area.

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XfinityAngie

Official Employee

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2.5K Messages

7 hours ago

@user_1zzgnf, thanks so much for your time and patience throughout this process. I am happy to report that the damage was repaired along with reimbursement. Have a great rest of your week!

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