Visitor
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2 Messages
yard damage
Xfinity recently placed tunneled cable lines, but my yard was damaged in the process and some of the cables are easily exposed which poses a risk. I would like Xfinity to repair my yard and properly burry the lines.
Visitor
•
2 Messages
Xfinity recently placed tunneled cable lines, but my yard was damaged in the process and some of the cables are easily exposed which poses a risk. I would like Xfinity to repair my yard and properly burry the lines.
Accepted Solution
XfinityMatthew
Official Employee
•
909 Messages
6 days ago
Hello @mgaini We would be happy to open a request with our local team to come back out and do a better job and fix things up. Please send us a direct message with your full name and the service address to get started.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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