The concern is not "Community Center" help related............................ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Hello @Callyman, thanks for taking the time to reach out on our Forums. Thanks for bringing this damage complaint to our attention, and my team is here to support you. We can absolutely get someone out to further investigate this.
We will continue to work with you in the Direct Message you sent us. Please note that sending unsolicited direct messages is a violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast-verified employee responds and asks for a direct message to be sent, you can then proceed with doing so. This is just a heads-up for future reference, but we look forward to further assisting you.
EG
Expert
•
110.3K Messages
9 months ago
The concern is not "Community Center" help related............................ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAmira
Official Employee
•
4.1K Messages
9 months ago
Hello @Callyman, thanks for taking the time to reach out on our Forums. Thanks for bringing this damage complaint to our attention, and my team is here to support you. We can absolutely get someone out to further investigate this.
We will continue to work with you in the Direct Message you sent us. Please note that sending unsolicited direct messages is a violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast-verified employee responds and asks for a direct message to be sent, you can then proceed with doing so. This is just a heads-up for future reference, but we look forward to further assisting you.
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