Visitor
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1 Message
Yard and lawn mower damaged
I had a line replaced last fall. Now that's it's spring I can see how badly my front yard was torn up and how much of my grass was destroyed. Needless to say I can see very easily exactly where the new line is. Also the old line was cut near the box in my yard. It was left about 6-8 inches long sticking out of the yard. I hit this with my lawn mower and now I need a new blade
XfinityEricB
Official Employee
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2.2K Messages
8 days ago
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
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Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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