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user_jdoyfu
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2 Messages

Saturday, November 8th, 2025

yahoo mail

Yahoo says only have a Basic Account and cannot adjust settings to Message inbox spacing.  Would have thought we would get a Regular Yahoo account.  Not happy with the change at all

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1 hour ago

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XfinityMarcus

Official Employee

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1.9K Messages

3 hours ago

user_jdoyfu thank you for using the Xfinity Community Forums page to reach out today. I appreciate you sharing your feedback in relation to the migration change over to Yahoo. Have you already contacted their support team in reference to the type of account?

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user_jdoyfu

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I contacted their online assistant .  I am not willing to pay for customer service call for something that Xfinity/Yahoo should have addressed as part of the transition

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2 hours ago

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XfinityMarcus

Official Employee

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1.9K Messages

user_jdoyfu my apologies, but just to ensure I am understanding correctly, are you stating that you were informed you would need to pay for assistance from customer service after using the online assistant option?

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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1 hour ago

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