hoytwma2's profile

Visitor

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5 Messages

11/07/2026 1:41 AM

Yahoo mail transition compensation

after being duped into moving to Yahoo, I find their (yahoo) basic mail program, not only rife with ads and other nonsense etc., but for outlook and gmail to interface I must 'upgrade' to yahooplus for 5 bucks a month.

Is comcast going to compensate me for this extra unknown surprise expense. 

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Official Employee

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3.8K Messages

3 days ago

 

hoytwma2 Thanks for reaching out about your recent additional cost after the transition to Yahoo. I can fully understand where you are coming from, but we wouldn't be able to compensate you for a charge that isn't related to our services. 

 

Contributor

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65 Messages

2 days ago

Yahoo mail is total garbage and nothing but ads and tons of spam.  Obviously a cheap service that comcast is doing to save themselves money while reducing service for users and providing a worse experience.

I didn't even know this was changing until I saw this thread, since I can still use the xfinity email portal and haven't received any notices.

Gold Problem Solver

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27.8K Messages

2 days ago

@XfinityJeffB wrote: "...  it is hosted by Yahoo now, but still provided by Comcast."

Does that statement make any sense? How can you say email is "provided by Comcast" if it is hosted by Yahoo??? 

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