Visitor
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2 Messages
Yahoo eMail Migration -- I answered No, but now ...
I was not aware of the transition to Yahoo mail when I received the first "A better email experience is now available for you -- Get Started" announcement via web access to my email. I said no.
After doing some research and verifying this was a legitimate action taking place, I got the Get Started screen once more. I said no. I wasn't ready.
About a month later I received a reminder message via my recovery email address. I logged into web email and intended to say yes. However, I did not get the Yahoo Get Started splash screen. So I can't say yes. Every attempt I have made in the past few weeks no longer gives me the Get Started option.
Other than letting time pass hoping that the Get Started screen appears again, which does not sound like a good idea as a count-down timer may be working behind to scenes leading to me losing access to my email account, what am I to do?
I did find a Forum message pointing to a possible useful answer, but it did not work as hoped. Going here -- https://xfinityconnect.email.comcast.net/emailMigration -- had no positive result.
Does anyone have a solution for someone in my position; you are presented with the Get Started option, decline a few times, and are no longer presented with the option to migrate?


XfinityEricB
Official Employee
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2.9K Messages
4 hours ago
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