U

Visitor

 • 

1 Message

Friday, May 9th, 2025 10:53 PM

Xumo stream box

Trying to set up using wifi. It will not accept password shown on bottom of wifi tower

Official Employee

 • 

131 Messages

12 days ago

Hello @user_pcftej Thanks for reaching out to our Xfinity Community Forums. I hope the day is treating you well. Usually when you are getting an incorrect password error, you're entering the wrong password. In some cases if the Wi-Fi has been activated and customized, the password on the modem is no longer valid. You can also verify your Wi-Fi password in the Xfinity app: https://www.xfinity.com/support/articles/view-change-wifi-password. Let me know if this helps.

forum icon

New to the Community?

Start Here