As a long time customer, I ordered the additional services from Comcast/Xfinity.Equipment:
2. Xi6-T - 3 pcs ( I have four 4K tv sets in home )
3. Arris SBV3202
4. Wi - Fi Router Netgear Nighthawk AX5200
The code XRE-10007 is coming every day when I start the TV-s. I have to wait and make 2 more steps on Xi6 boxes to get the chanel I need. Somrtimes cannot gei it. at all.
Checked all connections and cables to eliminate common problems,
Restarted several times modem, all boxes including XG1v4-A, repeated full setup twice.
Unfortunately, the same happened again and again - always after being longer time on idle.
BTW, changed several coax splitters in hope that will help. Also disabled power on sleep on all boxes.
BTW, the Wi-Fi speed is fast and blazing 600 MbPs with no interruptions at all.
Could not believe that all Xi6 boxes are not O.K.
FYI, everything I got from Xfinity was BRAND NEW except the DVR Box XG1v2-A.
This box was refurbished one with some big and small scratches on the box. Tbox was wrapped only in some sort of transparent foil. I would greatly appreciate any suggestion how to fix this problem or exchange my XG1v4-A to another unopened brand new box.
Appreciating your reply as soon as you can . . . .