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mweags
Rousing Reactor
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49 Messages

09/23/2026 12:00 AM

XP10 Availability

I just notice on app we have 2 Gig available download and upload does that mean XP10 is available?

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2 hours ago

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EG

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121.4K Messages

7 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityBrianH

Official Employee

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2.5K Messages

6 hours ago

 

mweags Thanks for reaching out to us here with your questions! I would be happy to check if you account qualfies to receive the Xb10 Gateway modem.  Please send our team a direct message with your full name and address. To do so, click on the chat icon located at the top right of this forum's page.
 
 Here are the detailed steps to direct message us:
 
 • Click "Sign In" if necessary
 • Click the "Direct Message” icon (upper right corner of this page)
 • Click the "Start new conversation" (pencil and paper) icon
 • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message
 
You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1….

 

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mweags

Contributor

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49 Messages

3 hours ago

I would love to send you direct message but when i go to sign in it tried to do complete registration and it wont register this has been happening for year or so I already have an account.

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XfinityBrianH

Official Employee

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2.5K Messages

 

mweags For assistance over the Forum we would need you to send us a DM, if you are unable to send a DM you can find other options to receive assistance at the following link https://www.xfinity.com/support/contact-us. 

 

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