Visitor
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9 Messages
Xinity rewards Amazon bookshelf 8-20
I successfully redeemed the Amazon Bookshelf offer for "One Last Summer Read" yesterday, August 20. And I have the promo code. I waited until later to redeem it though because it is valid through August 27 & there were so many issues last week with the Amazon credits.
When I click on the link, it opens up the "One Last Summer Read Bookshelf". However, when I put in my promo code, I get a message that "Voucher was applied to another Amazon account. Login with the correct Amazon account to use the voucher."
I definitely didn't apply it to a different Amazon account because I only have one. And the voucher is definitely not applied to my account.
Any suggestions?
XfinityShawn
Official Employee
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2.6K Messages
6 days ago
Click "Sign in" if necessary.
Click the "Direct Messaging" icon.
Click the "Start new conversion" (Pencil and paper) icon.
In the "To:" Line, type "Xfinity Support".
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
For an example on how to send us a Direct Message, check out this link: How to: Direct messaging within the forum | Xfinity Community Forum
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user_ac4uyn
Visitor
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3 Messages
7 hours ago
I claimed the $10 voucher through Xfinity today and when I added the book from the bookshelf, the voucher did not apply at checkout, even though I toggled for it to apply the rewards.
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