Visitor
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8 Messages
Xinity rewards Amazon bookshelf 8-20
I successfully redeemed the Amazon Bookshelf offer for "One Last Summer Read" yesterday, August 20. And I have the promo code. I waited until later to redeem it though because it is valid through August 27 & there were so many issues last week with the Amazon credits.
When I click on the link, it opens up the "One Last Summer Read Bookshelf". However, when I put in my promo code, I get a message that "Voucher was applied to another Amazon account. Login with the correct Amazon account to use the voucher."
I definitely didn't apply it to a different Amazon account because I only have one. And the voucher is definitely not applied to my account.
Any suggestions?




XfinityShawn
Official Employee
•
2.6K Messages
4 hours ago
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