robj73's profile

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1 Message

Fri, Sep 11, 2020 2:00 PM


Posting so I can pm someone to order 4k box. Thanks 






25.6K Messages

8 m ago

@robj73 wrote:

Posting so I can pm someone to order 4k box. Thanks 


The sending of a Private Message to anyone in the Forums, especially Official Employees, unless specifically requested, is against the Forum Guidelines and the Acceptable Use Policy.  
Please do NOT send any of the Official Employees private messages unless they request it. By doing so they are being flooded with PM's and are being bogged down in trying to answer all of them. This keeps them from doing their job effectively here in the forums and defeats the purpose of the forums.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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16 Messages

6 m ago

I do NOT understand why there is not a simple and straightforward method to obtain a 4K STB. I've tried making a local request at my Xfinity store and also have made several requests on this forum with neither providing any result. Why does this have to be such a surreptitious process?

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