drdave777's profile

New Poster

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1 Message

Sun, Dec 13, 2020 7:00 PM

XG1v4 or Xi6

I would like to order an Xfinity XG1v4 or Xi6 box so it is compatible with my 4K TV.  I am a current X1 service account holder.  I would like the self-install kit sent to my home address.  Thank you.

Responses

Official Employee

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200 Messages

6 m ago

Hey drdave777! We'd be glad to get this taken care of for you 🙂 Please click on my handle (ComcastGina) and send a private message with your name and service address, so we can get that 4K box sent out ASAP. 

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Visitor

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1 Message

3 m ago

i wonder if xi6 same price? rental and if can get sent me?

Official Employee

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118 Messages

Hello, @user_bc3f25. Thank you for taking a moment to send our experts a message and for your interest in the Xi6! I'd love to look into the possibility of getting this cable box to you. Please send me a message with your first and last name.

 

To send a Live Chat, click the Peer to Peer chat icon at the top right of the page and enter Xfinity Support in the "To" section of the chat.

 

I look forward to working with you soon!

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

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