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Monday, January 13th, 2025 7:18 PM

XG1v4 Cable boxes

How can I get a XG1v4 cable box? My local stores only seem to have the Xi6 streaming box in stock. Thanks

Official Employee

 • 

2.7K Messages

3 months ago

Hi there, user_z9xra6! We are happy to help with getting an XG1v4 4K DVR box. We can get an order set up to have that shipped to you. 

Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

 

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