Visitor
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1 Message
Xfinity’s underground contractor
Xfinity’s underground contractor removed my existing pavers while burying my cable. They replaced them, but the pavers are now uneven and were not restored to their prior condition. I need this escalated as a property-restoration/property-damage issue and need the underground contractor to return and correct the pavers.
EG
Expert
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120.3K Messages
4 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityKei
Official Employee
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2.7K Messages
4 hours ago
@user_r8sq4s Our team is here to help. We can send someone out for this.
Can you please direct message me your first and last name along with your full service address so I can assist you further?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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