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Xfinity.com/chat
How can I get help to connect the new TV box to our TV/system? The main concern is to connect the coax cable to the cable wall outlet. (It was connected before I returned the old TV box w/ its coax cable and got the new box and coax cables earlier this afternoon.) Thanks in advance for any help you may provide. [Edited: "Personal Information"]
EG
Expert
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110.3K Messages
10 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasD
Official Employee
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1.2K Messages
10 months ago
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