1 Message

Wed, Aug 4, 2021 1:36 AM



I just received a notice telling me I need to apply for this adjustment. I went to the link and I was taken to my Xfinity account. How do I get the adjustment?

Thank you


Official Employee


283 Messages

2 m ago

Hello, @user_f53da9. I understand you received a letter asking you to apply for an adjustment, and you are running into some trouble along the way. I can definitely review this further and help clear things up. Does this letter provide additional information as to what adjustment is for? When you sign into the portal, does it simply take you to the account overview page?

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