6 Messages
Xfinity
I had internet for days after power was restored.
Suddenly , there is a mass outage over a week later?
There has been a lack of reliable and accurate information to affected customers. I myself have not been able to work at home and they expect $10 credit will make up for everything lost.
I will be informing news stations about the effects Xfinity has caused to their customers. If needed , I will be reaching out to lawyers on a class action lawsuit for negligence .
XfinityDena
Official Employee
•
3.2K Messages
9 months ago
@user_4pgfrc I am sorry the credit request was not working for you. It only works once fully resolved. The way to request a credit online, and to check to see if you are eligible, wisit the link: https://www.xfinity.com/support/account-management/credits/outage/details?client_id=helpandsupport&continue=https://www.xfinity.com/support/status&linkId=149261291.
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