U

Sunday, October 20th, 2024 11:08 PM

Xfinity xFi Pods - the current xfinity app DOES NOT have a way of activating them

I have two new xfinity xFi pods and cannot activate them from the xfinity app - the instructions that come with the pods refer to some other app I cannot get from the Apple apps store.  I have looked at online fora and not found any help, the chat assistant is no help.  

If you can respond with clear instructions that work, I will thank you and be happy.  If not, I will use the two pods in an animated sculpture going on display in the Cambridge Museum in January.  The pods will represent the eyes in a blind, soulless monstrosity representing Xfinity.

Official Employee

 • 

1.4K Messages

26 days ago

Hi there @user_a6gs9h. I am sorry to hear that you were not able to activate the xFi pods. You are in the right place and we are happy to assist you today. What is the App that it says for you to download? 

forum icon

New to the Community?

Start Here