1 Message
Xfinity x2 G
Hello, I would like to speak with an Xfinity about my plan I just signed up for last friday Feb 21st. I'd like to get it straightened out ASAP. Thank you!
1 Message
Hello, I would like to speak with an Xfinity about my plan I just signed up for last friday Feb 21st. I'd like to get it straightened out ASAP. Thank you!
EG
Expert
•
111.2K Messages
4 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityEricB
Official Employee
•
2.3K Messages
4 months ago
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0