jeffmont's profile

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1 Message

Wed, Jan 6, 2021 12:00 PM

Xfinity X1 XG1v4 - 4K DVR

I currently have an X1 system with a new 4K Samsung TV and would like to upgrade to the 4K DVR.

Yesterday I visited my local Xfinity store to inquire but they had none in stock.

Would I be able to pre-order a box and have it sent to me or to a store for pick-up?

Thanks for your help.




Official Employee


200 Messages

5 m ago

Hi @jeffmont! Sorry for the delay, we'd be glad to assist! Please click on my handle (ComcastGina) and send a private message with your name and service address, and confirm that you have the correct HDMI and a 4K capable TV, to start? 

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