Rel83's profile

New Poster

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1 Message

Mon, Oct 5, 2020 7:00 PM

Xfinity workers ran new wires and shut off my internet

Xfinity workers ran new wires and shut off my internet. Told me I have to wait 4-days for someone to come out and fix what they did. Not really happy and nether are my kids.

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ComcastMartin

Official Employee

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2.4K Messages

7 m ago

Hi there @Rel83,

 

I can look into what happened and do my best to help you out. 

Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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