Visitor
•
22 Messages
xfinity won't validate max subscription
Suddenly max won't recognize xfinity premium channel. For 1+ hours tried going through max providers, max sign in. Xfinity says "ready to stream" but max won't allow it.
What is happening here? Tried getting a specific account from max, re-tried xfinity, my plan includes max (checked it) and all.
Received 'error' code stating that xfinity is not validating max.
XfinityRaul
Official Employee
•
1.9K Messages
1 year ago
Hello, @user_7fe0c3. I'm sorry to hear you're getting this error message when turning into Max even after reaching out to Max customer support. I'd be more than happy to help find the solution to this problem you're experiencing.
In order to get started, can you please send me a private message to Xfinity Support by clicking the chat icon in the top right?
3
0
EG
Expert
•
110.5K Messages
1 year ago
The concern is not "accessibility / disability" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
user_69z3r6
1 Message
9 months ago
Max suddenly stopped working on xfinity TV. Get access code - does not work.
1
0