Visitor

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4 Messages

Saturday, January 17th, 2026 9:56 PM

Xfinity will not turn on on my tv

I can’t get my tv to work despite it saying I’m connected. The message keeps saying “Let’s get your entertainment back up and running”

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Official Employee

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840 Messages

2 hours ago

Hi there @user_3063bl I am so sorry to hear your TV is stuck on that 'Let's get your entertainment back up and running' screen. I know how frustrating it is when you just want to relax and watch your favorite shows. 

Have you tried restarting your TV box?

Visitor

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4 Messages

I’ve tried all of the troubleshooting recommended

Visitor

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4 Messages

Yes, I tried restarting my tv nox

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