Xfinity WiFi

I couldn’t get Xfinity modem to work when received. The app wanted me to pay before hooking up a self service. The representative said they started your bill before you received your equipment. It took us almost an hour to get it set up. I have spoken with Xfinity five times in last 6 days. Not one Xfinity associate has been friendly. They cut you off in mid sentence, they don’t pay attention nor listen. Xfinity service will talk back, have a foul mouth and could care less to be helpful. Xfinity self insulation for WiFi you will have to buy your own cable. The last words spoken to me is good luck. I think that Xfinity is a great company. They have great prices and wonderful products. But Xfinity customer service will flat out tell you that’s not their problem. It’s like shopping at certain stores you go for the prices not for customer service. I do not recommend associating with Xfinity and god help the elderly. Be aware when purchasing with Xfinity. You will need to be capable of doing things on your own. I could not find one search engine that shows that Xfinity has more than three stars. I guess that should tell us something.