Visitor
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1 Message
Xfinity WiFi now pass not working
I purchased my pass on August 26th and it’s good until September 26 but it’s not working it took the money out of my account and gave me a transaction id but it won’t work it says it’s not activated when I try to sign in to use the wifi pass
XfinityKei
Official Employee
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2.7K Messages
2 hours ago
@user_th1wdq I'm sorry to hear you're having an issue with your internet.
Our team is limited with prepaid accounts such as Wi-Fi pass account. I have a link for you to reach the dedicated support team for Wi-Fi pass accounts https://www.xfinity.com/support/articles/now-wifi-pass you can also use https://www.xfinity.com/xfinityassistant/
Have you had the chance to reach out to them?
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