4 Messages
Xfinity WiFi is not available with your tier of service.
Xfinity WiFi is not available with your tier of service.
Currently i have x2 internet speed, now streamsaver and xm so there should be 0 reason as to why im getting this error and all agents say they have no escalations for this issue since it deals with xfinitywifi!
Id love to get this feature working again it seemed to start since the speed enhancement increase a few weeks ago.
I have not had any account changes since to cause the "tier" to be incorrect.
Would love some help!
EG
Expert
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109.5K Messages
9 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRoberto
Official Employee
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1.6K Messages
9 days ago
Hi there and welcome to Comcast @user_e16o47. Thank you so much for reaching out to us regarding the issues you are having with logging into the Xfinity Hotspots.
We have your direct message and will continue to assist you privately. Please be reminded that sending unsolicited Direct Message to an Official Employee of the Xfinity Community Forum, is a violation of Forums Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct message.
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