Visitor

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1 Message

Wednesday, April 15th, 2026 3:28 PM

Xfinity wifi hotspot down at [Edited]

Dear Xfinity Support Representative,

The Xfinity wifi hotspot is down at [Edited: "Personal Information"], as I move throughout the building I use it to continue to have internet and now I can not any more. When it connects, the service is intermittent at best, and usually gives and error.

Thank you in advance for addressing this issue!

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Expert

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117.4K Messages

3 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.5K Messages

2 hours ago

Hello user_cbtktc thank you so much for reaching out here on our Xfinity Forums regarding this Xfinity Public Wi-Fi Hotspot! Are you still able to connect to the Hotspot, but not get online? Are you seeing any sort of error messages when attempting to connect? 

 

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