Visitor

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5 Messages

Monday, March 2nd, 2026 9:25 PM

Xfinity WiFi doesn't show up on my new phone under networks. I do not have an Xfinity phone

What settings do I need to change 

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Visitor

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5 Messages

8 hours ago

I keep asking but get no help

Official Employee

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2K Messages

7 hours ago

 

user_i1csbj Thank you for reaching out to us here with your questions, I can help! Can you please tell me if you are trying to connect to your home network or one of Xfinity 2.5 million wireless hotspots? 

 

Visitor

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5 Messages

@XfinityBrianH​ I'm trying to connect to Xfinity wifi hotspot 

Official Employee

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2.5K Messages

 

user_i1csbj, Got it, we'll be glad to help. Do you have the same issue on any other mobile device? When you visit this link https://www.xfinity.com/support/articles/about-xfinity-wifi-internet, can you confirm if your phone is listed under the supported devices?

 

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