Visitor

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1 Message

Thursday, February 19th, 2026 3:27 AM

xFinity Voice Stuck in Pending Activation

Hello,

I am trying to port a landline number from AT&T to xFinity. The landline is stuck in Pending Activation status. How do I activate?

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Official Employee

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2.4K Messages

3 hours ago

 

user_eb572x, Thank you for reaching out to Xfinity Support. I'm sorry to hear you are having porting issues. We can help! 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

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