Visitor
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1 Message
Xfinity voice and Upgraded Internet
Listen. The xfinity assistant cannot help me. I recently added services to my account and I need to talk to an actual person to get this resolved. How do i do this WITHOUT the stupid AI?
Visitor
•
1 Message
Listen. The xfinity assistant cannot help me. I recently added services to my account and I need to talk to an actual person to get this resolved. How do i do this WITHOUT the stupid AI?
XfinityDena
Official Employee
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4.1K Messages
7 hours ago
@user_4e6pjs
I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel about you upgrade issue. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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