Visitor
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1 Message
Xfinity visa gift card expired
you guys sent me a visa gift card when I signed up with you and I misplaced it and I just found it but it’s expired and I never used it is there anyway I can get another one
Thank you
Visitor
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1 Message
you guys sent me a visa gift card when I signed up with you and I misplaced it and I just found it but it’s expired and I never used it is there anyway I can get another one
Thank you
EG
Expert
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111.5K Messages
2 years ago
The concern is not "Community Center" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityArmand
Official Employee
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2.2K Messages
2 years ago
Hi there @As89! Thanks so much from taking the time to reach out to Xfinity Support here on our Community Forum. We ar so glad to hear from you, and we want to help in any way that we can. No worries! You have reached out to the right team, and we are going to get things squared away for you. Please feel free to shoot us a private message with your full name and service address so that we can get started.
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• - An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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