2 Messages
Xfinity visa gift card expired please help to extend it or reissue it
I was having trouble activating my gift card for several months and it just got activated like few weeks ago through phone and today I tried to use it somewhere and noticed that the card has expired already just few weeks after being able to activate it. Please help me to get the gift card reissued as there is a lot of balance on it, I did not even expect it would expire just weeks after activating it. Please help me.
XfinityShawn
Official Employee
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1.4K Messages
1 year ago
@user_wccju6 Our team can help you with your gift card issue today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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XfinityShawn
Official Employee
•
1.4K Messages
1 year ago
@user_wccju6 We have received your DM, and will continue to help you over there.
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