1 Message

Monday, October 2nd, 2023

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Xfinity visa debit card welcome gift expired before activation

Hi, Xfinity sent me a $100 visa debit card as a welcome gift when I first joined Xfinity. I forgot to use it and it expired few months ago. I have not even activated it. I called many times and was being sent back and forth between the third-party fulfillment center and Xfinity Loyalty team. Can you please help me? I am hoping that since I did not use the card at all, Xfinity can send me a new one?

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Official Employee

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2.1K Messages

2 years ago

@user_281508, Thank you for reaching out to Xfinity Support. We would be happy to assist you. Please send us a DM with your name and full address by doing the following: 

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