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Thursday, March 6th, 2025 3:10 PM

xfinity vehicle

There is an Xfinity van that appears to be abandoned on the property I am a trustee at. I have wasted an incredible amount of time trying to get contact information to resolve this issue. Please advise.

Official Employee

 • 

915 Messages

4 months ago

@user_jn8iki Thank you for giving us the opportunity to look into this and get this issue resolved for you. If you could please send us a DM with the following information we can get this sent over to the appropriate teams to investigate:
Your first and last name
Contact email address and phone number
Brief description of the vehicle's location, including the address, and context of the issue.

To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3EqVMu7
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
 - An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
See https://comca.st/3KQF8q9 for an example.

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